Privacy Policy

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This privacy policy sets out how The Oxford Lighting Company uses and protects any information that you provide when using this website.

The Oxford Lighting Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

The Oxford Lighting Company may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• Name and payment details
• Contact information including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, particularly for the following reasons:

• To process your order and obtain payment
• Internal record keeping
• To improve our products and services
• To periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address you have provided
• To contact you for market research purposes via email, phone, fax, or mail
• To customize the website according to your interests

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual, tailoring their operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you use these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data aggregation, analytics, and profile creation

We may analyze your browsing behavior to draw inferences and create profiles about your personal preferences and behaviors. We may then use such information for the purposes described below:

• Behavioural advertising and cross-platform targeting
  • Served by us: We may use your information (including profile data) to serve you with advertising relevant to you on our websites and the websites of third parties.
  • Served by third parties on our websites: Advertisers or other third parties using our website may also engage in behavioral advertising and use cookies and web beacons as described above. We do not control these advertisers' or other parties' use of cookies or web beacons or what they do with the information they collect.
  • Served by third parties on third-party websites: We may provide your personal information (including profile data) to third parties who may then use it in combination with personal information they have collected from you to serve you with relevant advertising on third-party websites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you, please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.