Most orders are dispatched on the same or the following working day. During busy periods, dispatch may be delayed by up to 2 days. In such cases, any Second Class orders will be upgraded to First Class.
Guaranteed Next Day Deliveries must be received before 1:00 p.m. to be dispatched the same day. We will attempt to dispatch orders received after 1:00 p.m. as well, but this is not guaranteed.
We ship worldwide, with prices starting from £5 for Europe and £10 for destinations outside Europe. For purchases of E40 bulbs from outside the UK, please contact us by email prior to ordering.
We use Royal Mail for smaller orders and UPS or DHL for bulkier deliveries.
Returns
Our bulbs are fragile and, despite our best efforts, may occasionally arrive damaged. If you receive a damaged item, please contact us within 7 days. Once returned, we will replace or refund the item as appropriate. Replacement items will be shipped free of charge.
You must obtain proof of postage for any returned parcels.
We offer a 3-month guarantee on all our bulbs.
We have a 14-day return policy for unwanted items, provided they are returned in perfect condition. Postage will not be refunded for unwanted items.
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